Trovasy Privacy Policy

Effective Date: [Insert Date]

Welcome to Trovasy. By accessing, browsing, or using our website (www.trovasy.com), mobile application, or services including our missed call order system, you agree to the terms outlined in this Privacy Policy and our Terms & Conditions. We request all users to carefully read this policy before proceeding.

1. User Definition

"User" refers to any individual, group, company, organization, or legal entity that accesses or interacts with Trovasy through our website, mobile app, or by placing an order via call or missed call service.

2. Collection of Information

We may collect personal and contact information including your name, phone number, address, email ID, and order history to process orders and enhance your shopping experience.

3. Consent to Communication

By placing an order or contacting us via any listed communication channel, users consent to receive calls, messages, and promotional content from Trovasy within a 7-day window.
If you do not wish to receive marketing messages, please send an SMS with “NO OFFERS” to 9512512125.

4. Order and Delivery Policy

• Orders can be placed 7 days a week.

• Orders placed before 11:00 PM will be delivered the next day or on your selected delivery date.

• Fresh produce is procured daily to ensure quality and freshness.

5. Minimum Order Value & Delivery Charges

• Minimum order value: []

• Orders below [] may be accepted with a [] charge, subject to approval.

6. Pricing Policy

• Product prices are updated daily and the price at the time of order placement will be final.

• In rare cases of incorrect billing, Trovasy reserves the right to issue a revised invoice, which must be honored by the user.

7. Weight and Quantity Disclaimer

Due to the nature of fresh produce, a ±5% variation in weight may occur. Users agree to pay as per the final invoice. We strive for precision, but slight differences are unavoidable.

8. Product Availability and Quality

If a product is unavailable or does not meet quality standards, it may be excluded from your order and will not be charged.
Note: Product images on the site are for reference only—actual products may vary in appearance and size.

9. Policy Changes

Trovasy reserves the right to update or amend this policy at any time without prior notice. Continued use of our services after changes indicates acceptance of the revised terms.

If you have any questions or concerns regarding this policy, feel free to contact our support team at support@trovasy.com.